SnapSupport: Mobile Customer Support Platform
SnapSupport is a free mobile customer support platform designed by Opsivity Inc. It is a unique app that allows customers to ask questions with pictures or videos in a matter of seconds. With its intuitive interface, customers can take a picture of the issue, annotate the image, and send it to the support team.
The app is equipped with features such as real-time messaging interface, customer support team collaboration, live video call, and web app for customers and support team. The messaging interface is very user-friendly and allows customers to communicate with the support team in real-time. The app also provides the option of live video call, which can be very helpful in resolving complex issues.
One of the most impressive features of SnapSupport is the ability to draw on images and add annotations. This feature makes it easy for customers to highlight the exact issue and provide clear context to the support team. Overall, SnapSupport is an excellent mobile customer support platform that can help businesses provide quick and efficient support to their customers.
